Shipping policy

 

 

Order Cut-off Time: Our order cut-off time is 5:00 PM (GMT -05:00) Eastern Standard Time (New York). Orders placed after this time will be processed on the next day.

Handling Time: Once your order is placed, it will be processed within 0-2 days. Please note that weekends and holidays are not considered business days for handling purposes.

Transit Time: The estimated transit time for your order is 3-7  days. This time frame includes the handling time mentioned above. Please keep in mind that transit times may vary depending on your location and any unforeseen circumstances that may arise during shipping.

Shipping Fee: We are pleased to offer free shipping on all orders. There are no additional charges for shipping your items to your desired destination.

Order Tracking: Once your order is shipped, you will receive an email from us containing a tracking number. You can use this tracking number to monitor the progress of your shipment and determine its current status. Please allow up to 48 hours for the tracking information to become active. If you have any issues with tracking your order, please feel free to contact our customer support team.

Canceling Orders: If you change your mind after placing an order on our website, we kindly request that you contact us immediately to initiate the cancellation process. To be eligible for a full refund, please ensure that your order has not been prepared and shipped. You must contact us via email within 24 hours of placing your order to request cancellation. Once your order has been shipped, we will be unable to cancel it, but you may be eligible to return the items once they are received.

Refunds: If you cancel your order within the specified timeframe and meet the necessary criteria, we will issue a full refund to your original payment method. The refund will be processed promptly, but please note that it may take 5  business days for the funds to be reflected in your account, depending on your bank or credit card provider.

Please note that this shipping policy is subject to change and we encourage you to review it periodically for any updates. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.

 

Customer Support : 9:00 Am to 5:00 pm Eastern 

Address: 1309 Coffeen Avenue STE 1200 ,Sheridan,Wyoming 82801, United States

Email: support@atomicrides.com

Phone: +1855-606-3110